For changing the date and/or time of your ticket(s), you can best send us a message on WhatsApp. This will usually provide the quickest solution.
Welcome to the Global Ticket support page. We are here to help with all of your ticket related enquiries!
We have listed the most frequently asked questions and answers concerning tickets below. In most situations you can find your answer on this page.
It is not necessary to print your tickets. You can simply show them on your smartphone at the entrance and have them scanned. Super easy and good for the environment! Make sure your screen brightness is at maximum when presenting your tickets.
Is your desired time slot or date is not available? This could have one of the following reasons:
Always first check whether the payment was successful and whether the purchase amount has been debited. Furthermore, you should always check your junk email, spam or other email folders.
If the email with your tickets is still not found, please contact us via the communication channels at the bottom of this page.
We kindly urge everyone to be present on time. If you do not arrive by the starting time of the time slot, please contact the organization and discuss your options with them.
If your question is not about your online tickets, or the online purchasing process, we kindly request you to contact the organization and submit your question to them.
Can’t find the answer you’re looking for in the FAQ? Please follow the steps below:
For changing the date and/or time of your ticket(s), you can best send us a message on WhatsApp. This will usually provide the quickest solution.
For urgent questions, please contact us via WhatsApp. Our phone and e-mail support have are significantly slower due to the COVID-19 situation.
support@globalticket.nl +31 (0) 20 244 2877 (available daily between 10:00 and 16:00)